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    Non-Fault Accident Repair in Epping

    Essex Emergency Services, Epping

    If the accident was not your fault, you should not be out of pocket. Essex Emergency Services manages non-fault repairs in Epping end to end: we recover the repair cost from the other side's insurer, arrange a like-for-like replacement vehicle while your car is with us, cover up to £500 of your excess on qualifying claims, and keep your no-claims discount intact. You choose the repairer, not the other driver's insurer. Call 01992 872 872 with the other party's details and we will tell you exactly where you stand before you agree to anything with anyone.

    The most common mistake after a non-fault accident is letting the other side's insurer control the repair. They will steer you to their own network, their own hire car and their own timescale, because that is cheaper for them.

    Use us instead and the claim is run from Epping, the car is repaired here, and the costs go to the at-fault insurer. We cover Epping, Harlow, Loughton, Chigwell and Ongar and the wider Essex area, with collection from home or work.

    What Essex Emergency Services does for Epping drivers

    • Up to £500 excess coveredOn a proven non-fault claim we cover up to £500 of your excess; anything above that is subject to your own policy terms.
    • Like-for-like replacementA similar vehicle to yours for the duration of the repair, arranged by us, at the other side's cost.
    • No-claims protectedHandled properly, a non-fault claim should not cost you your discount or push your renewal up.
    • One point of contactWe deal with engineers, hire and parts authority. You get updates from the people repairing the car.

    Key facts

    Repair centre
    Essex Emergency Services
    Location
    North Weald Aerodrome, Epping, Essex, CM16 6AA
    Phone
    01992 872 872
    Area served
    Epping, Harlow, Loughton, Chigwell, Ongar, Waltham Abbey
    Standards
    BS 10125 repair methods, written warranty
    Estimates
    Free, no obligation, photo or in person

    Non-Fault Accident Repair in Epping: common questions

    Do I pay an excess on a non-fault claim?

    On qualifying non-fault claims we cover up to £500 of your excess. If your excess is above £500, or liability is not accepted, the remaining amount follows your own policy terms.

    Can I choose where my car is repaired?

    Yes. Even on a non-fault claim you choose the repairer. Give the insurer Essex Emergency Services's name and number and we take it from there.

    Will I get a replacement car?

    Yes, a like-for-like replacement for the length of the repair, arranged by us and recovered from the at-fault insurer.

    What if the other driver disputes it?

    Tell us early. We work with accident management partners who deal with disputed liability, and we will be straight with you about the options. Call 01992 872 872.

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