Key-to-Key
Calendar time from drop-off to collection.
Key-to-key is the same as cycle time — the calendar days between a customer handing in their keys and getting them back. The most-watched cycle KPI in the UK insurer market.
Related terms
Calendar time from drop-off to collection.
Key-to-key is the same as cycle time — the calendar days between a customer handing in their keys and getting them back. The most-watched cycle KPI in the UK insurer market.