A calm, step by step guide for drivers involved in a collision in and around Grantham, including what to say to your insurer and how to keep the right to choose your own repairer.
The minutes after a collision are the worst time to be working out what you are supposed to do. Keep this page saved and follow it in order.
Stop, switch the engine off and put your hazards on. On the A1 or the A52 around Grantham, get everyone behind a barrier if it is safe to do so, never stand between vehicles. Call 999 if anyone is injured or the road is blocked.
You must legally give your name, address and insurance details. Take the other driver's name, phone number, registration and insurer. Saying sorry at the roadside is human, but leave the question of fault to the insurers who will read the evidence.
Both vehicles from all four corners, the damage close up, the position of the cars in the road, skid marks, road signs, and the wider scene showing the junction. If a dash cam recorded it, save the clip straight away before it is overwritten.
This is the step that saves people money. Once you ring your insurer first, you will usually be steered towards their approved network. Under UK consumer law you are entitled to choose your own repairer, and telling us first lets us open the file, arrange collection and get a courtesy car to you. Call Solution Repair Grantham on 07956 786622.
You are entitled to a full repair at no cost, a like for like replacement vehicle and recovery of your out of pocket expenses. There is no excess to pay and your own policy is not used, so your no claims discount is protected. We handle the third party insurer for you.
Warning lights, fluid on the road, a bonnet that will not shut properly, a wheel that has moved out of line or a deployed airbag all mean do not drive it. We recover vehicles across Grantham, Barrowby, Great Gonerby, Colsterworth, Sleaford and the villages along the A1.
If your car has lane keep assist, automatic braking, adaptive cruise or a camera behind the windscreen, those systems need recalibrating after body or glass work. It is not an upsell, it is what keeps them accurate.
Save 07956 786622 to your phone now, and read our full Grantham accident guide for the printable version.
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