Is the Crash App free?
Yes. The GL Coachworks Crash App is completely free to install and use. There is no subscription, no advertising and no obligation to have your repair done with us.
Do I need to download it from an app store?
No. It installs straight from this page in a couple of taps and then behaves like any other app on your home screen, with its own icon and full screen view. That also means it updates itself, so you always have the current version.
Does it work if I have no signal after an accident?
The guidance and the photo capture steps keep working once the app is on your phone. Anything that needs to be sent, such as your report, uploads as soon as you get signal back.
What happens to my photos and details?
Your report is sent securely to GL Coachworks so we can help you get the vehicle booked in and, if you want us to, deal with the claim side for you. We do not sell your data, and you can ask us to delete it at any time.
Do I have to use GL Coachworks for the repair?
No. You are free to choose any repairer, and the app is useful whoever fixes your car. If you do come to us in Sidcup, we will manage the claim, the courtesy vehicle where one is available and the repair to manufacturer standards.
Already had an accident?
Ring GL Coachworks on 0208 302 9480 and we will take it from there, or open the app and start your report now.