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    Non-Fault Accident Repair in Stevenage

    Crash Care Centre, Stevenage

    If the accident was not your fault, you should not be out of pocket. Crash Care Centre manages non-fault repairs in Stevenage end to end: we recover the repair cost from the other side's insurer, arrange a like-for-like replacement vehicle while your car is with us, cover up to £500 of your excess on qualifying claims, and keep your no-claims discount intact. You choose the repairer, not the other driver's insurer. Call 01462 450850 with the other party's details and we will tell you exactly where you stand before you agree to anything with anyone.

    The most common mistake after a non-fault accident is letting the other side's insurer control the repair. They will steer you to their own network, their own hire car and their own timescale, because that is cheaper for them.

    Use us instead and the claim is run from Stevenage, the car is repaired here, and the costs go to the at-fault insurer. We cover Stevenage, Hitchin, Letchworth, Baldock and Knebworth and the wider Hertfordshire area, with collection from home or work.

    What Crash Care Centre does for Stevenage drivers

    • Up to £500 excess coveredOn a proven non-fault claim we cover up to £500 of your excess; anything above that is subject to your own policy terms.
    • Like-for-like replacementA similar vehicle to yours for the duration of the repair, arranged by us, at the other side's cost.
    • No-claims protectedHandled properly, a non-fault claim should not cost you your discount or push your renewal up.
    • One point of contactWe deal with engineers, hire and parts authority. You get updates from the people repairing the car.

    Key facts

    Repair centre
    Crash Care Centre
    Location
    Crash Care Centre, Hitchin, Hertfordshire, SG4
    Phone
    01462 450850
    Area served
    Stevenage, Hitchin, Letchworth, Baldock, Knebworth, Welwyn Garden City
    Standards
    BS 10125 repair methods, written warranty
    Estimates
    Free, no obligation, photo or in person

    Non-Fault Accident Repair in Stevenage: common questions

    Do I pay an excess on a non-fault claim?

    On qualifying non-fault claims we cover up to £500 of your excess. If your excess is above £500, or liability is not accepted, the remaining amount follows your own policy terms.

    Can I choose where my car is repaired?

    Yes. Even on a non-fault claim you choose the repairer. Give the insurer Crash Care Centre's name and number and we take it from there.

    Will I get a replacement car?

    Yes, a like-for-like replacement for the length of the repair, arranged by us and recovered from the at-fault insurer.

    What if the other driver disputes it?

    Tell us early. We work with accident management partners who deal with disputed liability, and we will be straight with you about the options. Call 01462 450850.

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