Custom Coachworks, Burgess Hill
If the accident was not your fault, you should not be out of pocket. Custom Coachworks manages non-fault repairs in Burgess Hill end to end: we recover the repair cost from the other side's insurer, arrange a like-for-like replacement vehicle while your car is with us, cover up to £500 of your excess on qualifying claims, and keep your no-claims discount intact. You choose the repairer, not the other driver's insurer. Call 01444 831957 with the other party's details and we will tell you exactly where you stand before you agree to anything with anyone.
The most common mistake after a non-fault accident is letting the other side's insurer control the repair. They will steer you to their own network, their own hire car and their own timescale, because that is cheaper for them.
Use us instead and the claim is run from Burgess Hill, the car is repaired here, and the costs go to the at-fault insurer. We cover Burgess Hill, Haywards Heath, Hassocks, Brighton and Lewes and the wider West Sussex area, with collection from home or work.
On qualifying non-fault claims we cover up to £500 of your excess. If your excess is above £500, or liability is not accepted, the remaining amount follows your own policy terms.
Yes. Even on a non-fault claim you choose the repairer. Give the insurer Custom Coachworks's name and number and we take it from there.
Yes, a like-for-like replacement for the length of the repair, arranged by us and recovered from the at-fault insurer.
Tell us early. We work with accident management partners who deal with disputed liability, and we will be straight with you about the options. Call 01444 831957.
Choose how you'd like to contact us. We're here to help.
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