Burgess Hill'sPremier Bodyshop

Yes, absolutely! It's your legal right to have your car repaired wherever you choose, regardless of what your insurance company suggests. Many insurers will try to direct you to their own repair network, but you are under no obligation to use them. Choose Custom Coachworks for quality repairs and personal service.

Yes, we provide free courtesy cars to keep you mobile while your vehicle is being repaired. Just ask when you book in your vehicle and we'll arrange one for you.

This depends on the extent of the damage. Minor repairs like small dents or scratches may take just 1-2 days, while more significant collision damage could take 1-2 weeks. We'll give you an accurate timeframe when we assess your vehicle and keep you updated throughout.

Yes, we work with all major UK insurance companies and produce industry-standard estimates using Audatex and GT Motive. We handle all the paperwork and liaise directly with your insurer to make the process stress-free.

We offer free collection and delivery across Sussex, including Burgess Hill, Haywards Heath, Crawley, Uckfield, East Grinstead, Lewes, Brighton, Horsham, and surrounding areas. Just ask when booking your repair.

Yes, all our repairs come with a lifetime workmanship guarantee. We use genuine manufacturer parts and modern refinishing technology to ensure the highest quality finish that lasts.

Absolutely! No appointments are required for estimates. Just drive in to our Burgess Hill office during opening hours and we'll assess your vehicle and provide a same-day quote. We can also send our mobile estimator to your home or workplace if you prefer.

We are BS10125 accredited (the British Standard for vehicle damage repair), NBRA (National Body Repair Association) members, and our technicians hold City & Guilds certifications. These accreditations ensure all repairs meet the highest industry standards.

Absolutely. Under UK consumer law, you have the legal right to choose any bodyshop you want — your insurer cannot force you to use their preferred repairer. Choose us for manufacturer-approved, quality-guaranteed repairs in Burgess Hill.

Costs vary depending on the damage. Minor scuffs and dents can start from around £150, whilst more significant structural repairs may be several thousand pounds. If the accident wasn't your fault, you should pay nothing. We offer free, no-obligation estimates — just send us photos or pop in.

Every vehicle undergoes a rigorous final quality inspection before handover. All structural repairs are completed to manufacturer specifications using approved methods and materials. Your safety is our absolute priority.

If the accident wasn't your fault, you're entitled to a full repair at no cost to you, a like-for-like courtesy car, and recovery of any out-of-pocket expenses. We handle the entire third-party claim process so you don't have to deal with the other driver's insurer.