Insurance Approved Repairs in Epsom
D&M Coachworks carries out insurance approved accident repairs in Epsom and across Surrey. We work with every major UK insurer and broker, deal with engineers and parts authority directly, and repair to BS 10125, the British Standard for vehicle body repair. You have the legal right to choose your own repairer, whatever your insurer's first suggestion is. Choosing us means the claim is handled here, updates come from the people doing the work, and the repair carries a written warranty on paint and workmanship. Call 020 8393 0550 to start a claim or to have us speak to your insurer for you.
Insurers will usually push you towards a repairer on their own network. You do not have to accept it. Naming D&M Coachworks keeps the repair local, keeps the communication direct and keeps the standard where we set it rather than where a network target sets it.
We handle the paperwork, image submissions, engineer negotiation and courtesy car arrangements so you make one phone call and then get on with your week.
What D&M Coachworks does for Epsom drivers
- Your right to choose Every UK policy lets you nominate your own repairer. Give your insurer our name and number and we do the rest.
- Repaired to BS 10125 The recognised British Standard for accident repair, with documented methods and calibrated equipment.
- Claim handled here Estimate, images, engineer authority and parts ordering all managed by our team.
- Excess support Ask us about excess assistance on qualifying non-fault claims before you agree to anything.
Key facts
- Repair centre: D&M Coachworks
- Address: Unit 4, Longmead Business Park, Epsom, Surrey, KT19 9QQ
- Phone: 020 8393 0550
- Area served: Epsom, Sutton, Leatherhead, Banstead, Kingston upon Thames, Dorking
Common questions
Can I choose my own repairer?
Yes. Every UK motor policy gives you the right to nominate your own repairer, even if the insurer suggests one of their own network sites first.
Are you approved by insurers in Epsom?
D&M Coachworks works with all major insurers and repairs to BS 10125. Tell your insurer you want the vehicle repaired with us and we will handle the rest.
What if my claim is non-fault?
On a non-fault claim we can often recover costs from the other side's insurer, including a like-for-like replacement vehicle while yours is repaired.
How long does insurer authority take?
Usually one to three working days from the point we submit images and the estimate. We chase it daily.