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    In collaboration

    Fiveways Insurance& Solution Repair Group

    A dedicated accident repair partnership for Fiveways clients. One deployment desk, BS 10125 certified workshops across the UK, and a free crash app built in Fiveways Insurance colours for the moment it all goes wrong.

    Open Fiveways Crash Assist01952 812 380
    23
    BS 10125 sites
    6.4 days
    Average cycle time
    24/7
    Incident capture
    1
    Deployment desk

    What the collaboration gives Fiveways clients

    Fiveways Insurance places the cover. Solution Repair Group handles the repair. The client sees one joined-up service from the roadside to the handover.

    Faster claims, shorter hire

    First notification of loss lands with a repairer the same day. Network key-to-key cycle time averages 6.4 days against a UK benchmark of 9.1.

    Evidence captured at the roadside

    Photos, registrations, insurer details, witnesses, weather and location are all recorded in the moment, so liability disputes are settled on facts rather than memory.

    BS 10125 repair standards

    Every repair is completed at a BS 10125 certified site. 23 sites nationwide, all CAPS ready and integrated with Audatex and GT Motive.

    One point of contact

    A single deployment desk handles allocation, updates and escalation, so your clients never chase a workshop directly.

    White label app

    The Fiveways Crash Assist app

    The same technology used across the Solution Repair Group network, presented in Fiveways colours so your clients see your brand at the worst moment of their year.

    Six steps from bang to booked in

    1. 1Check everyone is safe and follow the on-screen legal steps
    2. 2Call for assistance straight from the app
    3. 3Record your details, the other driver and the scene
    4. 4Capture guided photos of both vehicles and the road
    5. 5Add any witnesses
    6. 6Send the full report to the repair team in one tap
    Launch the app

    Installs to the home screen from the browser. No app store account needed.

    Guided photo capture

    Prompts for both vehicles, the damage, plates and the road layout so nothing is missed at the scene.

    Crash detection and dash cam

    Detects an impact and saves the surrounding clip automatically, ready to hand to the insurer.

    Fuel prices nearby

    Live UK forecourt pricing so a stranded driver knows the cheapest pump within reach.

    EV charge points

    Nearest chargers with connector types, for electric and plug-in hybrid drivers.

    Location and weather log

    Exact coordinates, time and conditions stamped on the report to settle liability on facts.

    Right to choose guidance

    Plain English on the driver's legal right to pick their own repairer, so the claim is never steered.

    Common questions

    Is the Fiveways Crash Assist app free for clients?

    Yes. The app is provided free of charge to Fiveways Insurance clients as part of our collaboration with Solution Repair Group. There is nothing to download from an app store; it installs straight from the browser.

    Does using the app affect the client's right to choose a repairer?

    No. UK policyholders are free to choose their own repairer. The app simply records the incident properly and offers a BS 10125 certified repairer from the Solution Repair Group network.

    Where is the accident data stored?

    Reports are stored securely on UK-accessible infrastructure and shared only with the handling repairer and the Fiveways claims team, in line with UK GDPR.

    How does Fiveways refer a claim?

    Send clients straight to the app, or contact the Solution Repair Group deployment desk on 07956 786622 or chris@solutionrepair.co.uk to place a repair.

    Fiveways Insurance Group

    51 High Street, Newport, Shropshire TF10 7AT

    01952 812 380enquiries@fivewaysinsurance.co.uk

    Odeon Buildings, 1 Newport Road, Stafford ST16 2HH

    01785 251 790

    Solution Repair Group deployment desk

    Place a repair, chase an update or set up referrals.

    07956 786622chris@solutionrepair.co.uk
    Open Fiveways Crash Assist