For Insurer Procurement & Supply Chain

    The UK's leading independent insurer bodyshop network.

    Solution Repair Group operates 23 BS10125-compliant accident repair centres across the UK, centrally deployed, CAPS-ready, with a network-average key-to-key cycle time of 6.4 days — significantly below the 9.1-day industry benchmark. We are insurer-neutral, independently owned, and built for procurement teams who want measurable outcomes, not press releases.

    23
    Network sites
    BS10125 compliant
    6.4 days
    Avg cycle time
    Industry: 9.1 days
    4.9/5
    CSI
    1,980 reviews
    78
    NPS
    World-class >70
    97.4%
    First time fix
    Network avg
    38k+
    Annual repairs
    £142m claims value

    Everything an insurer panel needs — and the things most networks skip

    A procurement-grade repair network you can defend in front of your audit committee.

    BS10125 across all 23 sites

    Every member site is independently audited and accredited to BS10125, the British Standard for vehicle body repair.

    6.4-day key-to-key average

    Network-wide average cycle time of 6.4 days vs UK industry benchmark of 9.1 — releases courtesy car spend back to your bottom line.

    Live MI, not month-end PDFs

    Vantedge BMS gives your loss adjusters real-time job-level visibility — stage, photos, ETA — without phone calls.

    CAPS-ready out of the box

    Full CAPS messaging, Audatex & GT Motive integration. Your existing claim workflow plugs straight in.

    One-call deployment

    Single point of contact routes work to the nearest capable member automatically — no ticketing queue.

    18 OEM approvals network-wide

    BMW, Mercedes-Benz, VAG, Tesla, Jaguar Land Rover and more — full prestige & EV coverage without separate panels.

    GDPR + ISO 27001 controls

    Information security and data protection built into every member's BMS environment.

    EV & ADAS capable

    21/23 sites EV-ready, 19/23 ADAS calibration capable.

    Open-book if you want it

    Fixed labour-rate, cost-plus, performance-tier — we can structure around your procurement model.

    How we compare

    A balanced view of the four largest UK bodyshop networks against Solution Repair Group.

    CriterionSolution Repair GroupFix AutoNationwide Vehicle AssistanceSolus Accident Repair CentresGemini Accident Repair Centres
    Ownership modelIndependent owner-operatorsFranchisedCompany-owned + partnersInsurer-owned (Aviva)Company-owned
    Network size23 sites~90 sites~70 sites~25 sites~18 sites
    BS10125All sitesYesYesYesYes
    Central deploymentYesYesYesYesYes
    CAPS readyYesYesYesYesYes
    Real-time MIVantedge BMS, liveYesYesYesYes
    Cycle time published6.4 daysNot publicly disclosedNot publicly disclosedNot publicly disclosedNot publicly disclosed
    OEM approvals18 brandsSite-dependentSelected sitesMulti-OEMMulti-OEM

    Plugs into your existing claims stack

    No platform migration, no retraining, no parallel processes. We integrate with the systems your loss adjusters already use.

    • CAPS — full message-set support, certified UAT environment
    • Audatex & GT Motive — bidirectional estimating sync
    • Glass's Guide & Solera — valuation lookups
    • Vantedge BMS API — REST + webhook delivery for live job status
    • Single sign-on via SAML / OIDC for insurer staff portals
    • GDPR-compliant data processing agreement provided
    Live integrations
    CAPS
    Audatex
    GT Motive
    Glass's Guide
    Solera
    Vantedge BMS API
    Mitchell
    DDS

    Working with leading UK insurers

    Member sites currently process work from these insurer panels.

    23 sites. National coverage.

    From the South Coast to West Yorkshire and across Wales — drive-time radius covers 92% of UK postcodes.

    Procurement-ready pack

    We hand over everything your supplier-onboarding team needs in a single zip. Email Chris and the pack lands in your inbox the same working day.

    Request the procurement pack
    Pack contents
    • BS10125 certificate pack (all 23 sites)
    • ISO 9001 / 14001 / 45001 certificates
    • Public & employer's liability — £10m cover
    • Professional indemnity — £5m cover
    • GDPR data processing agreement template
    • Sample monthly MI dashboard (PDF)
    • Capability statement & service catalogue
    • Sample SLA / KPI schedule

    "Cycle time improved 22% within the first quarter of switching deployments to Solution Repair Group, and our complaint rate dropped below 0.7%. The MI is the cleanest we receive from any partner."

    — Insurer Supply Chain Director (reference available on request)

    Procurement questions, answered

    The questions insurer supply-chain teams actually ask in our first meeting.

    Explore the rest of the partner network

    Procurement-grade content for every type of business partner.

    Let's run the numbers on your book.

    Send us your current cycle time, CSI and complaint rate. We'll send back a like-for-like benchmark from our network within 48 hours — no obligation.