Hiscox bodyshop repair network

High-net-worth & commercial specialist.

Tier 2 — HNW & commercial

Why Hiscox should partner with Solution Repair Group

Centralised deployment across 23 BS10125-compliant sites — one phone call routes Hiscox claims to the nearest capable bodyshop.
CAPS-ready messaging and full Audatex / GT Motive integration — your existing claims workflow plugs in with zero retraining.
Real-time repair tracking and full MI reporting (cycle time, CSI, NPS, complaint rate) accessible to Hiscox loss adjusters via the Vantedge BMS portal.
Network-average key-to-key cycle time of 6.4 days — significantly below the UK industry benchmark of 9.1 days.
Independent owner-operator model — no insurer ownership conflicts, no franchise pressure, no hidden margin extraction.
BMW / Mercedes / VAG / Tesla approvals across the network for prestige and EV claims.

High-net-worth & commercial specialist.

Tier 2 — HNW & commercial

Centralised deployment across 23 BS10125-compliant sites — one phone call routes Hiscox claims to the nearest capable bodyshop.
CAPS-ready messaging and full Audatex / GT Motive integration — your existing claims workflow plugs in with zero retraining.
Real-time repair tracking and full MI reporting (cycle time, CSI, NPS, complaint rate) accessible to Hiscox loss adjusters via the Vantedge BMS portal.
Network-average key-to-key cycle time of 6.4 days — significantly below the UK industry benchmark of 9.1 days.
Independent owner-operator model — no insurer ownership conflicts, no franchise pressure, no hidden margin extraction.
BMW / Mercedes / VAG / Tesla approvals across the network for prestige and EV claims.

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