A dedicated accident repair partnership for LPR clients. One deployment desk, BS 10125 certified workshops across the UK, and a free crash app built in Lilley Plummer Risks colours for the moment it all goes wrong.
Lilley Plummer Risks places the cover. Solution Repair Group handles the repair. The client sees one joined-up service from the roadside to the handover.
First notification of loss lands with a repairer the same day. Network key-to-key cycle time averages 6.4 days against a UK benchmark of 9.1.
Photos, registrations, insurer details, witnesses, weather and location are all recorded in the moment, so liability disputes are settled on facts rather than memory.
Every repair is completed at a BS 10125 certified site. 23 sites nationwide, all CAPS ready and integrated with Audatex and GT Motive.
A single deployment desk handles allocation, updates and escalation, so your brokers and clients never chase a workshop directly.
A white-label version of the Solution Repair Group crash app, rebuilt in Lilley Plummer Risks colours. It walks a driver through everything they must do after a collision, records the evidence, and sends the report to the repair team before they have even left the scene.
Installs to the home screen from the browser. No app store account needed.
Prompts for both vehicles, the damage, plates and the road layout so nothing is missed at the scene.
Detects an impact and saves the surrounding clip automatically, ready to hand to the insurer.
Live UK forecourt pricing so a stranded driver knows the cheapest pump within reach.
Nearest chargers with connector types, for electric and plug-in hybrid drivers.
Exact coordinates, time and conditions stamped on the report to settle liability on facts.
Plain English on the driver's legal right to pick their own repairer, so the claim is never steered.
Yes. The app is provided free of charge to Lilley Plummer Risks clients as part of our collaboration with Solution Repair Group. There is nothing to download from an app store; it installs straight from the browser.
No. UK policyholders are free to choose their own repairer. The app simply records the incident properly and offers a BS 10125 certified repairer from the Solution Repair Group network.
Reports are stored securely on UK-accessible infrastructure and shared only with the handling repairer and the LPR claims team, in line with UK GDPR.
Brokers can send clients straight to the app, or contact the Solution Repair Group deployment desk on 07956 786622 or chris@solutionrepair.co.uk to place a repair.
6th Floor, 40 Lime Street, London EC3M 7AW
Lilley Plummer Risks Ltd is authorised and regulated by the Financial Conduct Authority, FRN 940199. Registered in England no. 12132849.
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