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    Your Right to Choose Your Own Repairer

    Solution Repair Group15 January 20255 min read

    Understanding Your Rights

    When you're involved in a road traffic accident, the last thing you want is more stress. But it's important to know that you have the legal right to choose where your vehicle is repaired – regardless of what your insurance company might suggest.

    Why Does This Matter?

    Many insurers have agreements with large repair networks. While these repairers may be convenient, they're chosen primarily because they offer the insurer the lowest prices, not necessarily because they provide the best quality repairs.

    What MJ Autos Offers

    At MJ Autos, we:

    • Use manufacturer-approved repair methods
    • Employ qualified technicians with years of experience
    • Provide a comprehensive guarantee on all work
    • Keep you informed throughout the repair process

    How to Exercise Your Right

    1. Contact us first on 01293 000000 before speaking to your insurer
    2. We'll handle all communications with your insurance company
    3. You'll receive regular updates on your repair progress
    4. We can arrange a courtesy car if needed

    The MJ Autos Promise

    We understand the importance of getting you back on the road quickly and safely. Our team will ensure your vehicle is repaired to the highest standards, using quality parts and following manufacturer guidelines.

    Contact us today on 01293 000000 or email info@mjautoscrawley.co.uk to discuss your repair needs.

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