Car Accident Repair in Basildon: What Happens Step by Step

Been in an accident in Basildon?\n\nWhether it happened on the A127, the Cranes Farm Road roundabouts or a supermarket car park in Eastgate, the process is the same. You have the legal right to choose who repairs your vehicle, whoever your insurer recommends.\n\n### 1. Make the scene safe and gather evidence\nPhotograph both vehicles, the damage, the road position and any signage. Swap names, addresses, registration numbers and insurer details.\n\n### 2. Call us before you call the insurer\nWe can log the claim, arrange recovery and get a replacement vehicle organised. If the accident was not your fault there is normally nothing for you to pay.\n\n### 3. Estimate and authorisation\nYour vehicle is assessed, photographs and parts prices are sent to the insurer, and work starts once authority is issued. Most jobs are authorised within a working day or two.\n\n### 4. Repair, paint and quality check\nPanels are repaired or replaced, paint is mixed to your vehicle paint code, and the car goes through a final inspection, wheel alignment check and any ADAS recalibration.\n\n### 5. Handback\nYour car is valeted before it comes back to you, and the repair is warranted.\n\nCall Pro Touch Basildon on 07759 275968 for advice, even if you have not decided what to do yet.