Basildon's #1Accident RepairCentre
The premier vehicle damage repair centre in Essex. We work with multiple insurers. High excess? We can offer an alternative.
Manufacturer Approved • BS10125:2022 Certified • EV Repair Specialists
Free car repair estimate in Basildon
Send us a few details and the team at Pro Touch will come back with a no obligation estimate, usually within one working hour. Insurance or private work, we handle both, and there is never any pressure to book.
- 1
Send a photo or two
Snap the damage on your phone, no need to bring the car in first.
- 2
Get a no obligation price
A clear written estimate, usually back within one working hour.
- 3
Book in, stay mobile
Courtesy car arranged and we deal with your insurer for you.
- Reply within one working hour
- Lifetime workmanship guarantee
- Courtesy car while we repair
- Up to £500 of your excess covered
No obligation, no cold calling, and your details are never sold on.
Repair & Valeting
Bodyshop and detailing in one place
Insurance Approved
Trusted by all major insurers
Manufacturer Approved
Multiple manufacturer approvals
Extensive Courtesy Fleet
Keep you on the road
Basildon's Leading Accident Repair Centre
A purpose-built facility trusted by thousands of Essex drivers
Purpose-Built Facility
Vehicles Repaired
Month Paint Warranty
Manufacturer Approvals
The Pro Touch Difference
More than just repairs — we offer real value and peace of mind for Basildon and Essex drivers.
Chosen By You
It's your legal right to choose your repairer. Don't let your insurer decide for you. High excess? We can offer an alternative.
Extensive Courtesy Fleet
Stay mobile with our extensive fleet of courtesy cars while your vehicle is being repaired.
Manufacturer Approved
Multiple manufacturer approvals and BS10125:2022 certified — the highest standard of vehicle repair.
Three Paint Systems
Three quality paint systems on site. From stonechip to full re-spray, we deliver a flawless finish with full warranty.
Our Repair Services
From minor cosmetic repairs to major accident damage, our purpose-built Basildon facility has the expertise and equipment to get you back on the road.
Our Simple 4-Step Process
From first contact to collection, we make vehicle repairs completely stress-free.
Get a Free Quote
Send us photos or call us for an instant assessment of your vehicle damage
We Handle Everything
We liaise with your insurer, arrange your courtesy car, and schedule the repair
Expert Repairs
Our manufacturer-approved technicians restore your vehicle to factory standards
Collect & Go
Quality checked and ready for collection with full warranty assurance
What To Do After an Accident in Basildon
Be prepared. Follow these steps and Pro Touch will handle everything for you.
- • Visit solutionrepairs.co.uk on your mobile phone
- • Tap 'Add to Home Screen' from your browser menu
- • The app guides you through everything at the scene
- • Works offline — no signal needed
- • Built-in dash cam, evidence capture & step-by-step guidance
- • Check yourself and passengers for injuries
- • Call 999 if anyone is hurt
- • Turn on hazard lights
- • Move to a safe location if possible
- • Do not remove motorcycle helmets unless necessary
- • Open the Crash Assist app for step-by-step guidance
- • Photograph all vehicle damage from multiple angles
- • Take wide shots of the scene
- • Capture registration plates
- • Note weather and road conditions
- • Full name and contact details
- • Insurance company and policy number
- • Vehicle registration and make/model
- • Witness names and contacts
- • Do NOT admit fault or liability — EVER
- • Call us on 07759 275968 — before your insurer
- • We collect your vehicle from anywhere
- • Free courtesy car provided immediately
- • Up to £500 excess cover included
- • We handle everything from this point
- • We contact your insurer on your behalf
- • We tell them you're choosing Pro Touch
- • It's your legal right to choose your own repairer
- • Don't accept pressure to use their preferred bodyshop
- • We manage the entire claim start to finish
Accident Damage Repair in Basildon — Call Us First
If you've been involved in a car accident in Basildon or anywhere in Essex, Pro Touch is here to help. We specialise in all types of accident damage repair — from minor bumper scuffs and parking dents to major collision damage and structural repairs. As an approved bodyshop in the Solution Repair Group network, every repair meets manufacturer standards and comes with a written guarantee.
Had a Crash in Basildon? Here's Why You Should Call Pro Touch First
After a car crash in Basildon, the first call you make matters. Many drivers don't realise they have the legal right to choose their own repairer. Your insurer may try to steer you towards their preferred network, but you don't have to accept. By calling Pro Touch first on 07759 275968, you get:
Who to Call First After a Car Accident in Basildon
After ensuring everyone is safe and calling 999 if needed, call Pro Touch on 07759 275968. We provide complete accident management in Basildon — that means we handle absolutely everything so you don't have to. Vehicle recovery, courtesy car, insurance paperwork, repair tracking — it's all taken care of with one phone call.
Don't wait for your insurer to tell you what to do. Take control of your claim by choosing an independent, quality-approved bodyshop. Pro Touch works with all UK insurance companies and has been trusted by drivers across Essex for expert car accident repairs.
Non-Fault Car Accident in Basildon? You Pay Nothing
If the car accident wasn't your fault, you're entitled to a completely free repair, a like-for-like courtesy car, and recovery of all your out-of-pocket expenses.Pro Touch manages the entire non-fault claim — we recover everything directly from the at-fault party's insurer. You don't need to pay your excess upfront.
Types of Accident Damage We Repair in Basildon
Collision Damage
Front, rear, and side impact collision repairs
Bumper Damage
Bumper scuffs, cracks, and full replacements
Scratch & Scuff Repair
Deep key scratches and paint damage
Dent Repair
Panel dents from parking damage and impacts
Structural Damage
Chassis and structural realignment
Windscreen & Glass
Windscreen and window replacement
Paint Respray
Full and partial panel colour matching
ADAS Recalibration
Post-repair safety system calibration
Alloy Wheel Damage
Kerb damage, scuffs, and refurbishment
Had an Accident in Basildon Today?
We can collect your vehicle and provide a free courtesy car — often within the same day. Don't wait — get your repair started now.
The Premier Accident Repair Centre Basildon Trusts
Vehicle damaged? Essex area? We can help. Pro Touch Accident Repair Centre is the premier vehicle damage repair centre in Essex. With multiple manufacturer approvals and BS10125:2022 certification, we're the first choice for drivers across the region.
We work with multiple insurers. High excess? We can offer an alternative. Our purpose-built facility features three quality paint systems, jig alignment, laser four wheel alignment, and ADAS recalibration — all on site. We manage your entire claim from start to finish.
From stonechip to full re-spray, from diamond cut alloy wheels to EV vehicle repairs, our expert technicians deliver exceptional results. We also provide an extensive fleet of courtesy cars so you can stay mobile.
Day Average Repair
Vehicles Repaired
Manufacturer Approvals
Why Essex Drivers Choose Pro Touch
Accident repair, paint, valeting and detailing under one roof in Basildon, with free collection and delivery across Wickford, Billericay, Canvey Island, Rayleigh and Southend-on-Sea.
Insurance approved
We work with every major UK insurer and handle the claim, the paperwork and the updates so you do not have to chase anyone.
Courtesy car arranged
Stay mobile while your car is with us. We arrange a replacement vehicle as part of the booking wherever your cover allows it.
Valeting and detailing on site
Pro Touch started in valeting, so every vehicle leaves cleaned and finished properly, not just repaired.
Manufacturer grade repairs
Repairs carried out to BS 10125 methods with approved paint systems, colour matched to your vehicle's own paint code.
Fast local turnaround
Most SMART repairs are same day and most panel repairs are back with you inside the week, with collection across Essex.
Lease return specialists
End of lease damage charges are expensive. We put scuffs, kerbed alloys and scratches right for a fraction of the penalty.
The Most Trusted Accident Repair Centre in Basildon
With manufacturer approvals and hundreds of satisfied customers, we're proud to be the go-to choice for accident repairs in Essex.
Manufacturer Approved & Insurance Trusted
We hold multiple manufacturer approvals and work with every UK insurance company.
Insurance Approved
All Major Insurers
Manufacturer Approved
Multiple Approvals
Purpose-Built
State-of-the-Art Facility
Accident Repairs Near You
Conveniently located on Cranes Close in Basildon, we're the trusted choice for vehicle repairs across Essex.
Basildon
0 milesOur home base – purpose-built facility in the heart of Basildon
Wickford
3 milesQuick access from Wickford for all vehicle bodywork repairs
Canvey Island
8 milesConvenient location for Canvey Island residents needing car repairs
Billericay
7 milesJust a short drive from Billericay for accident damage repairs
Brentwood
12 milesWorth the drive for quality bodyshop work from Brentwood
Southend-on-Sea
12 milesServing Southend-on-Sea and Gwent with premium car repairs
Rayleigh
20 milesExpert accident repair services for Rayleigh drivers
Chelmsford
23 milesTrusted by drivers across the Valleys for quality repairs
Visit Our Basildon Facility
Pro Touch Accident Repair Centre LtdUnit 2 Lex Building, Cranes Close
Basildon
SS14 3JB
Opening Hours
Mon–Fri: 7:00am – 4:00pm
Sat–Sun: Closed
Free estimates • Insurance approved
Looking for a Trusted Accident Repair Centre in Basildon?
Whether you've been in an accident, have a dent, scratch, or scuff, Pro Touch Accident Repair Centre in Basildon is here to help. We're the premier independent, purpose-built bodyshop in Essex with manufacturer approvals and a commitment to customer satisfaction. Our dedicated team handles everything from minor cosmetic repairs to major collision damage. We work with all insurance companies and can manage your entire claim from start to finish.
Searching for "car body repairs Basildon", "accident repair near me", or "bodyshop Essex"? You've found the right place. With manufacturer approvals and outstanding customer reviews, we're proud to be the first choice for vehicle repairs in Basildon, Wickford, Canvey Island, Billericay, Southend-on-Sea, and the surrounding areas.
Had an Accident in Basildon? You Have the Right to Choose Your Own Repairer
Don't let your insurer pressure you
Many insurers will try to steer you towards their own preferred repairer network. But under UK consumer law, you have the legal right to choose any bodyshop you want for your accident repair. Your insurer cannot refuse to pay for a repair simply because you chose an independent repairer.
You can choose any bodyshop — your insurer must respect this
Your insurer cannot reduce your claim for choosing your own repairer
You are entitled to a like-for-like courtesy car
You don't have to accept the first repair estimate
Non-fault claims should cost you nothing out of pocket
Your insurer must use manufacturer-approved parts if you request them
Frequently Asked Questions
Everything you need to know about our repair services. Can't find your answer? Give us a call.
Car Repair Tips & Guides
Helpful articles from our expert team to keep you informed about car repairs, insurance claims, and your rights.
Contact Pro Touch Basildon
Send us the details and we'll come straight back to you, usually the same working day.
Book Your Repair at Pro Touch
Fill in the form to schedule your repair at our Basildon centre. Upload photos of the damage and we'll get back to you with a quote — usually within the hour.
Your Details
Nearby Bodyshops in Our Network
Part of the Solution Repair Group network. Find quality-assured bodyshops near Basildon:
Accident repairs and accident damage repair in Basildon
Had an accident in or around Basildon? Pro Touch repairs accident damage of every size, from a cracked bumper after a low speed bump to structural collision work. You have the legal right to choose your own repairer, whatever your insurer suggests, so tell them you want Pro Touch and we will deal with the claim.
- Step 1
Report it
Call us or your insurer and say you want us to repair the car.
- Step 2
Free estimate
Send photos of the damage for a written estimate before any work starts.
- Step 3
Repair
Panels, paint and safety systems repaired to BS 10125 standards.
- Step 4
Back on the road
We return the car and handle the paperwork with your insurer.
Getting to our Basildon workshop
Pro Touch, Unit 2 Lex Building, Cranes Close, Basildon, Essex, SS14 3JB
Easy to reach from the A127, the A13 and the A176. If your car is not driveable, ask the recovery driver to bring it straight to us, or we can arrange collection.
Around here we mostly repair A127 and A13 collision repairs, retail park car park damage, and van and light commercial panel work.
Car body repairs and dent repair near you around Basildon
Searching for car body repairs near me or dent repair near me? Pro Touch looks after drivers across Essex and the surrounding towns. Pick your area to see local repair times, collection details and prices.
What we repair at Pro Touch
Every job is quoted from photos first, so you get a price before the car leaves your drive. Choose the repair that matches your damage for Basildon timescales and costs.
Why drivers in Basildon choose Pro Touch
A local workshop with national standards. Here is what makes this branch different.
Our Basildon workshop
Unit 2 Lex Building, Cranes Close, Basildon, Essex, SS14 3JB
Opening hours
Mon to Fri 08:00 to 17:30, Saturday 09:00 to 12:00. Out of hours enquiries are answered first thing the next working day.
Rated 4.8 stars or higher
Pro Touch is a Solution Repair approved member, which means it must keep a genuine customer rating above 4.8 stars to stay in the network.
Free collection and delivery
We collect from Wickford, Billericay, Canvey Island and the rest of Essex, then return your car valeted.
Essex repair prices
Local guide prices from £85 – £175 for single scratch or scuff (smart repair), with a written estimate before any work starts.
Insurance approved standards
Pro Touch repairs to BS 10125 with a lifetime workmanship guarantee, and we deal with your insurer for you.
Speak to the Basildon team directly on 07759 275968.