Non-Fault Accident in Basildon? Your Rights and Your Courtesy Car

You choose the repairer\n\nInsurers will suggest their own approved network because it suits their contracts. The choice is legally yours, and choosing a local bodyshop usually means faster updates and someone you can actually speak to.\n\n### What you are entitled to\n- A like for like replacement vehicle while yours is repaired\n- Recovery of your vehicle from the scene or your home\n- Repairs at no cost to you, with the third party insurer billed directly\n- Recovery of reasonable out of pocket costs\n\n### About your excess\nOn a non-fault claim your excess is normally recovered from the other side. Where cover applies we contribute up to £500 towards it, subject to eligibility and your policy terms. £500 is the maximum, not a guaranteed amount.\n\n### What we need from you\nThe other driver details, your policy number, and photographs of the scene if you have them.\n\nCall Pro Touch Basildon first on 07759 275968 and we will handle the rest.