Your Right to Choose Your Own Repairer

Understanding Your Rights

When you're involved in a road traffic accident, the last thing you want is more stress. But it's important to know that you have the legal right to choose where your vehicle is repaired – regardless of what your insurance company might suggest.

Why Does This Matter?

Many insurers have agreements with large repair networks. While these repairers may be convenient, they're chosen primarily because they offer the insurer the lowest prices, not necessarily because they provide the best quality repairs.

What Solution Repair Group Offers

At Solution Repair Group, we:

• Use manufacturer-approved repair methods
• Employ qualified technicians with years of experience
• Provide a comprehensive guarantee on all work
• Keep you informed throughout the repair process

How to Exercise Your Right

1. Contact us first on 0800 048 8380 before speaking to your insurer
2. We'll handle all communications with your insurance company
3. You'll receive regular updates on your repair progress
4. We can arrange a courtesy car if needed

The Solution Repair Group Promise

We understand the importance of getting you back on the road quickly and safely. Our team will ensure your vehicle is repaired to the highest standards, using quality parts and following manufacturer guidelines.

Contact us today on 0800 048 8380 or email info@solutionrepairs.co.uk to discuss your repair needs.